What’s going wrong?
Open a section (or an app, then the specific problem) or just search. Try the steps in order, most issues are sorted before step three.
Fix it yourself, safe to do anytime
Try first, then log a ticket if it sticks
Needs IT, contact us, don’t keep retrying
Need a person?
Service Desk, any other time, click the Help icon on your desktop, or call 888-670-8838. Use this whenever I’m not in.
Working remotely (online agents), for anything hands-on, go to your supervisor and ask to come into the office. For everything else, use the Service Desk above.
No match for that one.
Try a different word, or reach a person: , or the Service Desk anytime (Help icon or 888-670-8838).